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Terms and Conditions

Last updated February 5, 2024

Please read these Terms and Conditions carefully before using our website or services. By accessing or using our services, you agree to be bound by these Terms and Conditions.

Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and KiLAND Design Center, concerning your access to and use of the website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.

Our Services

KiLAND Design Center provides residential remodeling and construction services, including but not limited to:

  • Kitchen remodeling and renovation
  • Bathroom remodeling and renovation
  • Complete home remodeling
  • Home additions and extensions
  • Accessory Dwelling Units (ADUs)
  • New construction projects

User Representations

By using the website, you represent and warrant that:

  • All registration information you submit will be true, accurate, current, and complete
  • You will maintain the accuracy of such information and promptly update such registration information as necessary
  • You have the legal capacity and you agree to comply with these Terms and Conditions
  • You are not a minor in the jurisdiction in which you reside
  • You will not access the website through automated or non-human means
  • You will not use the website for any illegal or unauthorized purpose

Prohibited Activities

You may not access or use the website for any purpose other than that for which we make the website available. The website may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the website, you agree not to:

  • Systematically retrieve data or other content from the website to create or compile a collection
  • Make any unauthorized use of the website
  • Circumvent, disable, or otherwise interfere with security-related features of the website
  • Engage in unauthorized framing of or linking to the website
  • Trick, defraud, or mislead us and other users
  • Interfere with, disrupt, or create an undue burden on the website or the networks or services connected to the website

Intellectual Property Rights

Unless otherwise indicated, the website is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the website (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the website, even if we have been advised of the possibility of such damages.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the website at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our website. We also reserve the right to modify or discontinue all or part of the website without notice at any time.

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The Brands We Carry

Names you already trust.

Cabinetry, flooring and hardware from manufacturers we have specified for years — on display in the San Jose showroom, with decorative plumbing next door at Mávio.

DeWils Fine Cabinetry logoKCD logoPlain & Fancy Custom Cabinetry logoAlice Cabinetry logoFabuwood logoBernier Cabinetry logoJ&K Cabinetry logo
We asked them to quote on a hardwood floor installation. Although I am reasonably experienced with home projects, this was outside of my comfort zone. To make sure, we asked them to come to the house, measure the area correctly and make sure there is a plan for the project. The estimate was about 10k and we accepted. Well, they forgot to charge for the glue - add $850. Oh, the preexisting tiles are sitting in 2" of mortar. That happens sometimes, they said. They could have looked at the subfloor easily to see that, but they did not ... add $4k for additional demo work and new raised subfloor. And the flooring of the house is not even so we have to put transitions in; I was able to persuade them to raise the new subfloor and level things off after a bunch of discussions on how this was too much work, but it required a lengthy discussion. Well, next was that they miscalculated the area ... need to add more hardwood floor material and installation charge ... add $1.7k. And when it came to installing the last transitions to the adjacent rooms, I was told that the material they ordered would not work and they did not have time to get other items and finish it (they said I should finish it myself). Along they way they nicked into my walls many times and left a bunch of black marks. Yes, they offered to repaint, but I kind of lost confidence and considered what may go wrong when their floor installer who does not have time to do his main job would start painting my walls. The small discount they offered me did not make things right. Other than that, it was a wonderful experience ...

— Stefan G. · Homeowner

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